DELIVERY MODES AND COSTS 

In order to guarantee you the best possible service, we have chosen to offer home delivery and also delivery to Mondial Relay relay points for the countries in which our partner Mondial Relay offers its services (France, Luxembourg and Spain).

Indeed, due to our competitive prices and low margins, we cannot offer you delivery for 4.99 euros below a certain threshold. However, we have done our best to keep these thresholds as low as possible, and we hope you will appreciate our efforts. Due to the increase in carrier rates, we are obliged to increase the shipping costs from the second bulky item (fork, frame, wheels) for each order made with Colissimo and UPS. The supplement is 10 euros per item.

NOTE:
- supplement for a fork: +8 euros

- supplement for a battery: +10 euros

- supplement for a pair of wheels: + 15euros

- supplement for a wheel : + 7euros

- supplement for a groupset : + 10 euros

- supplement for a frame: +25 euros to +30 euros (following country)

- supplement for a bike : 220 euros

The shipping methods may change depending on the warehouse. No refund of shipping costs is possible for example, DHL or COLISSSIMO are used at the UPS place. We have several stocks that send with their
carriers. From experience, shippers are equal, and if you request a door-to-door delivery, you will be delivered door-to-door, and if you request a delivery to a relay point, you will be delivered in
relay point. RCZ will not reimburse any shipping costs if the sender is different from the one mentioned on the order.

No more delivery in Belgium

CAUSED BY BREXIT, NO MORE DELIVERY TO UNITED KINGDOM

 Surcharge for big orders: because of the cost increase concerning big orders (more than 6 articles) you will be asked to pay a surcharge depending on the number of articles you ordered: (for private customers as well as for professionals)

- for orders with 6 or more articles, you will be charged 1€.

- For orders with 8 or more articles, you will be charged 3€.

- For orders of 10 or more articles, you will be charge an extra 5€.

- For orders of 15 or more articles, you will be charge an extra 10€.

- For orders of 20 or more articles, you will be charge an extra 15€.

- For orders of 25 or more articles, you will be charge an extra 25€.

- For orders of 30 or more articles, you will be charge an extra 30€.

Note** : Surcharge for big order : 

• with one fork, you will be charged 3€
• with one wheel or one wheelset, you will be charged 5€
• with one frame, you will be charged 10€

The last mile is often the most expensive in the supply chain, which is why we can offer you low thresholds and very low delivery prices if you choose delivery to Mondial Relay points.
If you would like more information about Mondial Relay and its network of relay points, we invite you to visit their site http://www.mondialrelay.com.

We remain at your disposal by emailing info@rczbikeshop.com if you have any questions regarding our delivery methods and costs.

RCZBIKESHOP